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Direct Mail 101:

Have confidence in your direct mail

At PRINTgenie, we're dedicated to maximizing the impact of your direct mail campaigns. With a serious commitment to excellence, we employ every tool and strategy available to achieve high response rates. Explore to elevate your direct mail game today!


Direct Mail Effectiveness
& ROI:

Consumer Engagement with Direct Mail:

Direct Mail Investment 
& Budget Allocation:

Direct Mail Use Cases & Benefits:

Integration with Digital Channels:

Direct Mail Automation & Technology:


Direct Mail Effectiveness and ROI:

  1. 74% of marketers agree direct mail delivers the best conversion rate of all the channels their company uses today. The State of Direct Mail (2023)

  2. 81% of marketers who use a software platform for direct mail agree it delivers the best response rate their company uses today. This shifts to 70% for respondents who do not use a software platform. The State of Direct Mail (2023)

  3. Over 1/3 of consumers (38%) believed direct mail to be the most influential ad type. Paid online search or banner ads lagged behind at 22%, sponsored influencer content at 15%, and text message ads ranked the least influential at 14%. Direct Mail Industry Report 2023 (2023)


  4. 76% marketers believe mail is far more versatile and effective than people think. Direct Mail Industry Report 2023 (2023)

Consumer Engagement

Consumer Engagement with Direct Mail:

  1. 49% of Americans of all ages look forward to checking their mail each day. Vericast (2024)

  2. 54% of people find reading through mailed advertising enjoyable. Vericast (2024)

  3. 78% of consumers prefer receiving postcards over other types of mail. Direct Mail Industry Report 2023 (2023)

  4. 69% of consumers engage with mail each week. Nearly 1/3 of consumers engage with direct mail daily. Direct Mail Industry Report 2023 (2023)

  5. 54% of consumers keep an interesting piece of mail and refer back to later. Direct Mail Industry Report 2023 (2023)

  6. 40% of consumers enjoy learning about new brands/products/ services through the mail. Direct Mail Industry Report 2023 (2023)

Budget Allocation

Direct Mail Investment and Budget Allocation:

  1. In 2023, American marketers will invest over $39 billion in direct mail. Winterberry Group (2023)

  2. 89% of marketers have increased or maintained direct mail investments in the last year, up 3% from our 2022 data. Direct Mail Industry Report 2023 (2023)

  3. 68% of companies said their direct mail budget had either increased or stayed the same in 2023. The Direct Marketing Revolution Report (2023)

  4. 58% of marketers have more marketing budget allocated to direct mail compared to 2022. The State of Direct Mail (2023)

  5. In 2023, postage will represent 48.4 percent of total DM expenditures—up from 45.7 percent as recently as 2019. Winterberry Group (2023)

  6. A majority of marketers surveys (56%) allocate at least 11% of their total marketing budget to direct mail. A fifth allocated 26% or more. The State of Direct Mail (2023)

  7. 73% of marketers report direct mail has either increased in importance or kept the same level of importance in 2023 over 2022. RRD (2023)

  8. 85% of marketers are adjusting their digital marketing strategy due to data privacy concerns — of those, 76% have opted to reallocated budget to direct mail. RRD (2023)

  9. 58% of marketers plan to increase their direct mail spend in 2023, with 16% planning to significantly increase it. Comperemedia (2023)

Use Case

Direct Mail Use Cases and Benefits:

  1. 43% of marketers utilize direct mail for customer acquisition campaigns. It’s also a popular channel for customer retention (27%) and brand awareness (34%) programs. Direct Mail Industry Report 2023 (2023)

  2. 36% of marketers cite enhanced targeting ability and 34% cite increased personalization ability as core drivers for increasing direct mail spend over the next year — both came in just behind omnichannel activation at 37%. Winterberry Group (2023)

  3. According to marketers, these are the top 3 benefits of direct mail: providing personalized messaging and offers; campaigns that relate to and complement a digital marketing strategy; and re-engagement campaigns to activate prior campaigns. RRD (2023)


Integration with Digital Channels:

  1. 60% of consumers say they are extremely/very likely to respond to an advertising promotion when they see it across multiple channels. The Direct Marketing Revolution Report (2023)

  2. 91% of marketers believe integrating direct mail and digital channels has a positive impact on campaign performance. Direct Mail Industry Report 2023 (2023)

  3. 59% of marketers are taking steps to better integrate their use of direct mail with other channels. Winterberry Group (2023)

  4. The most popular types of digital links included on direct mail pieces include personalized QR codes and personalized URLs (pURLs). Keypoint Intelligence (2023)


Direct Mail Automation and Technology:

  1. Direct mail automation is used by 84% of responding marketers. Direct Mail Industry Report 2023 (2023)

  2. When asked about new ideas and strategies for future campaigns, marketers indicated direct mail automation is the most likely to be tested this year (84%), just edging past creative and digital integration strategies (83% each). Direct Mail Industry Report 2023 (2023)

  3. 53% of marketers are shifting to more personalized content over the next year, a goal often met by the personalization offered by automation. Winterberry Group (2023)

  4. 40% of marketers use a technology platform to execute direct mail campaigns. The State of Direct Mail (2023)

The Power of Direct Mail

The Power of Direct Mail Marketing

In today's digital age, it's easy to overlook the effectiveness of traditional marketing methods like direct mail. However, direct mail continues to be a powerful tool for reaching and engaging your target audience. When executed properly, direct mail campaigns can yield impressive response rates and drive significant business results.

Response Rates and Effectiveness

Studies have consistently shown that direct mail outperforms many digital marketing channels in terms of response rates. According to the Data & Marketing Association (DMA), direct mail has an average response rate between 2.7% to 4.4%. It's worth noting that existing customer programs (retention) usually have a higher response rate than new prospect programs (acquisition).

Several factors contribute to the effectiveness of direct mail:


  1. Tangibility: Physical mail pieces can be held, touched, and easily saved for future reference.

  2. Personalization: Direct mail allows for high levels of personalization, making recipients feel valued.

  3. Memorability: Well-designed mail pieces can leave a lasting impression and increase brand recall.

  4. Less competition: While email inboxes are often cluttered, mailboxes are less crowded, giving your message a better chance of being noticed.



Enhancing Results with an Omnichannel Approach


By integrating direct mail with other marketing channels, such as email and SMS, you can amplify your message and boost response rates even further. This omnichannel approach allows you to reach your audience through multiple touchpoints, reinforcing your message and increasing the likelihood of engagement.


When direct mail is combined with digital channels, response rates can increase by up to 35% (Source: PFL). This synergy creates a more cohesive and impactful marketing experience for your target audience.


Factors Influencing Direct Mail Success


It's important to note that the success of a direct mail campaign relies heavily on several key factors:


  1. Messaging: Your copy should be clear, compelling, and tailored to your target audience.

  2. Timing: Sending your mail pieces at the right time can significantly impact response rates.

  3. Data quality: Having accurate, up-to-date mailing lists ensures your pieces reach the intended recipients.

  4. Design: Eye-catching designs and high-quality images can grab attention and increase engagement.


While the response rates mentioned above are averages, individual results may vary based on these factors and the specific industry or target market.


Maximizing Your Direct Mail ROI


To get the most out of your direct mail campaigns, consider the following tips:


  1. Define your target audience and segment your mailing lists accordingly.

  2. Craft compelling headlines and copy that resonate with your audience.

  3. Include a clear call-to-action (CTA) that encourages recipients to take the desired action.

  4. Integrate direct mail with your digital marketing efforts for a cohesive omnichannel experience.

  5. Track, measure, and analyze your results to continually refine and improve your campaigns.


By leveraging the power of direct mail and combining it with digital channels, you can effectively reach your target audience, drive engagement, and achieve your marketing goals.


Please note that the statistics provided are based on industry averages and may not reflect the specific results of individual campaigns. Actual results will depend on various factors unique to each campaign and target audience.

Over 100,000+ touches generated by PRINTgenie per day

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