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Faster Access to Support

Updated: Sep 3

Introducing the Concierge Button in Design Studio & Marketplace


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At PRINTgenie, we know that time is everything when you’re running campaigns. Whether you’re designing mailers, exploring templates, or setting up a campaign, you shouldn’t have to slow down when you need help. That’s why we’ve added a powerful new tool to make support more accessible than ever: the Concierge Button

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Help When You Need It, Where You Need It

The Concierge Button is now available across both the Design Studio and the Marketplace. With just one click, you can get direct access to everything you need to stay on track:

  • Platform help documentation: Quickly find articles, guides, and how-to resources without leaving your workflow.

  • Live customer support: Connect with our support team instantly for immediate assistance.


Why This Matters

No more digging around for answers or switching tabs to find the right resource. The Concierge Button puts support exactly where you need it, so you can keep your focus on creating and launching effective campaigns.


Efficiency + Confidence

By bringing support into the same space where you design and manage campaigns, we’re helping you save time and gain peace of mind. Whether you’re new to PRINTgenie or a seasoned user, this feature ensures help is always just a click away.


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